How ILLUMIN8 FZE went 50% paperless with windream | Missan Client Story
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Case study · Managed IT
Managed IT across offices, factory and warehouse: Microsoft 365 Business Premium for 130 users
ILLUMIN8 FZE is based in SAIF Zone, Sharjah, with operations in Dubai and India. Missan Global manages its IT across offices, a factory and a warehouse.
Talk to our team today. Mon–Sat, Dubai time.
ILLUMIN8 FZE SAIF Zone, Sharjah Named with the client's written permission
Results at a glance
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130 users on Microsoft 365 Business Premium
Stronger security and device management
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SonicWall firewall and warehouse network
Installed and configured by Missan
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Cloud backups, including the India office
Daily backup and health checks
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Weekly site visits
Under a managed service contract
Photo: Mohamed Jahid, Support Engineer, at the Sharjah head office (not taken at the client's site).
The client
ILLUMIN8 FZE is based in SAIF Zone, Sharjah, with operations in Dubai and India. Its business runs across offices, a factory and a warehouse.
The challenge
A growing business with offices, a factory and a warehouse needed consistent security, connectivity and support across every site.
What Missan did
Upgraded 130 users to Microsoft 365 Business Premium for stronger security and device management.
Installed and configured a SonicWall firewall and the network at the warehouse.
Connected the Dubai office's biometric attendance to head office over VPN, and installed door access in a new factory area.
Set up cloud backups, including the India office, and rolled out remote management to every machine.
Manages servers and workstations under a managed service contract, with weekly site visits and daily backup and health checks.
The result
- All 130 users work on Microsoft 365 Business Premium, with its security and device management.
- The warehouse runs behind a SonicWall firewall on a network Missan installed and configured.
- The Dubai office's biometric attendance reaches head office over VPN, and the new factory area has door access.
- Backups run in the cloud, including for the India office, and every machine is under remote management.
- Servers and workstations are looked after under one managed service contract, with weekly site visits and daily backup and health checks.
In the client's words
"Missan Global has looked after ILLUMIN8's day-to-day IT for years - responsive support and dependable systems, from a team that knows our business."
ILLUMIN8 FZE
SAIF Zone, Sharjah, UAE
Offices, a factory, a warehouse? We look after all of it.
Tell us how many users and sites you run. The engineer who scopes it will have read this case.
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Also on video
ILLUMIN8 on windream, in its own words
Filmed in 2019: how Missan introduced the windream document management system to send verified order information straight to production and cut paper.
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