Built in the UAE, for the UAE | Missan CEO Abu Amir at Make It In The Emirates 2026
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Company profile — Missan Global
A UAE technology partner for serious business environments.
For more than two decades, Missan has helped organisations in the UAE plan, support and secure the technology that keeps business moving — managed IT services, cybersecurity, Microsoft 365, cloud, backup, compliance, document management, communications and AI automation.
Company profile 2026
Take Missan to your next meeting.
An 8-page PDF for your procurement file or board pack: who we are, what we deliver, our partnerships, the clients who let us name them, and how to reach us.
- Services and capabilities
- Since 2004: our timeline
- Microsoft, Sangfor and windream partnerships
- Head office, teams and contacts
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Missan Company Profile 2026 (PDF)Who Missan is
A practical technology company built around continuity, security and support.
Missan Global works with organisations that need IT to be dependable, secure and visible to leadership. The role is to reduce day-to-day technology friction while helping management understand risk, improve resilience and make better decisions about cloud, cybersecurity, licensing, backup, compliance and growth.
Missan has been building technology capability in the UAE since 2004. Missan is an established enterprise technology company with the experience, partnerships and operating discipline to support serious organisations for the long run. Day-to-day client support runs under the Missan 365 service brand.
See why organisations choose Missan or read the CEO’s message.
Company snapshot
22+
years of technology delivery in the UAE
5,000+
clients served since 2004
- Microsoft Cloud Solution Provider — cloud and licensing
- Sangfor Gold Partner — cybersecurity
- windream Exclusive Middle East Partner role
- Head office in Sharjah; teams in 3 countries: the UAE, India and Uzbekistan
From our CEO
Built in the UAE, for the UAE
Abu Amir, Founder and Group CEO, at Make It In The Emirates 2026.
Our story
From a Sharjah computer company to a multi-brand technology group.
Missan was founded in Sharjah in 2004 by Abu Amir Mohammad Muzammil, who still leads it today. Over more than two decades it has grown from a computer company into a group delivering managed IT, cybersecurity, Microsoft 365, cloud, compliance and AI automation. Along the way it has built a record of 5,000+ clients served since 2004.
The head office is still in Sharjah, with teams in Dubai, Chennai and Tashkent. Day-to-day client support runs under the Missan 365 service brand.
Abu Amir, founder and CEO. Read the CEO’s message.
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2004
Founded in Sharjah
Missan starts trading in Sharjah under trade licence 527553, as a computer company.
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2012
Managed services and software
Managed services and software capability strengthened across the client base.
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2015
windream partnership
Enterprise content management focus and the windream partnership for the Middle East.
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2025
Four industry awards
Best Enterprise IT Solution Provider of the Year (Reseller Middle East — Partner Excellence), CEO Business Maestro for founder Abu Amir, and two World Business Outlook awards.
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2025
Tashkent delivery team
Missan Global LLC becomes an official resident of IT Park Uzbekistan, adding a delivery team in Tashkent.
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2026
missanglobal.com
The group completes its rebrand from missancomputer.com and launches missanglobal.com in June 2026.
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2026
Microsoft AI Business Solutions
Microsoft’s letter of 31 July 2026 confirms Missan as a Solutions Partner for AI Business Solutions, alongside its Cloud Solution Provider status.
Sources: trade licence 527553 (issued 19/04/2004), award citations, IT Park Uzbekistan residency and Microsoft partner letters held on file. See the newsroom, Inside Missan and Missan by the numbers.
Our story on film
Missan since 2004, in real footage
Missan: Since 2004 | Our Story in Real Footage
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Visit the head office
A real office in Sharjah — come and meet the team.
Office 1503, 15th Floor, Lake Corniche Street, Al Majaz, Sharjah, UAE. P.O. Box 21017.
Three pillars
Support, security and the modern workplace — under one roof.
The portfolio is organised so one accountable team can cover daily operations, protection and transformation.
Support foundation
Helpdesk, onsite engineers, IT AMC, branch support, preventive maintenance, procurement and vendor coordination.
Security and continuity
Cybersecurity, endpoint protection, firewall review, Microsoft 365 security, backup readiness and disaster recovery planning.
Modern workplace and transformation
Microsoft 365, Teams, SharePoint, cloud, 3CX communications, AI automation and document management.
Capability areas
What Missan delivers across the UAE.
Six connected capability areas, each handled by the same accountable team.
Managed IT services
Ongoing IT support, helpdesk, onsite visits, AMC, monitoring, escalation and reporting.
Cybersecurity services
Ransomware readiness, endpoint protection, email security, firewall review, MDR readiness and awareness.
Microsoft 365 and cloud
Licensing, Outlook, Teams, SharePoint, Entra ID, Defender, Purview and Copilot readiness.
Backup and disaster recovery
Backup coverage, restore testing, Microsoft 365 backup, cloud continuity and recovery planning.
Compliance and document management
windream, records control, approval workflows, audit evidence and information governance.
AI automation and communications
3CX, AI receptionist workflows, lead response automation, document AI and reporting automation.
Industries
Built for sectors where downtime and data risk are expensive.
- Government and public sector
- Healthcare, clinics, diagnostics and hospitals
- Education, schools, universities and training institutions
- Banking, finance, real estate, oil and gas, manufacturing, trading and logistics
What clients prioritise
- Fast support response and reliable onsite coverage
- Cybersecurity, backup and ransomware readiness
- Microsoft 365, licensing and cloud governance
- Clear reports, roadmap and executive-level confidence
“A strong IT company should not only fix tickets. It should help leadership understand business risk, technology cost, vendor accountability, security posture, backup confidence, licensing decisions and operational readiness.”
Clients
Organisations that let us name them.
We name a client only with written permission.
- ILLUMIN8 Technology
- Spatial Aerospace & composites
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Industrial supply - Indemnity Insurance
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Machinery & equipment - Millennium Retail & fashion
- Dicetek IT consulting
Shown with each organisation’s written permission. Many of our 5,000+ clients served since 2004 prefer not to be named, and we respect that.
Company profile questions
The short version, in plain answers.
Who is Missan Global?
Missan Global is a UAE technology company serving businesses since 2004 with managed IT, cybersecurity, cloud, Microsoft 365, communications, compliance support and technology vendor coordination.
Why does an operating history since 2004 matter?
A long operating history shows continuity, market understanding, supplier relationships and practical experience supporting organisations through changing technology, security and business requirements.
What type of clients should consider Missan?
Missan suits SMEs, multi-entity groups, enterprise teams, government-facing organisations and sector-specific businesses that need dependable IT support with business accountability.
What makes Missan different from a basic IT support provider?
Missan covers the full technology environment — support quality, cybersecurity, Microsoft 365, cloud, vendor coordination, documentation, continuity and leadership visibility.
How can a company learn whether Missan is the right partner?
A consultation or the free IT health check lets Missan review the current environment, identify risk and propose a practical path before a long-term support or transformation engagement begins.
Invite Missan to review your IT environment.
Before you choose your next technology partner: the free IT health check gives management visibility across support, cybersecurity, Microsoft 365 and backup — with clear recommendations and a transition path if Missan is the right fit.