Abu Amir Mohammad Muzammil
Founder & Chief Executive Officer
Founded Missan in Sharjah in 2004 and leads the group’s strategy and its largest client relationships. Recognised with the CEO Business Maestro award in 2025.
Leadership team
The people accountable for your IT.
Missan has been led by its founder since 2004. These are the people who run technology, sales, managed services and our India operation — and who you can reach when it matters.
Lokesh Dhinakaran
Chief Information Officer
Leads technology and infrastructure — the platforms, standards and engineering behind the services Missan runs for its clients.
Kashif Rahman
Head of Sales
Leads sales and client relationships, and is one of the people you speak to when you book a scoping call.
Shamima Parveen
MSP Manager
Runs managed-services delivery — the service desk, engineering teams and the day-to-day service clients receive.
Syed Arshad H.
General Manager, India
Leads Missan Technology Solutions in India, home to engineering capacity that supports clients across the UAE and internationally.
Who does the work
The teams behind every engagement.
Engineering and support teams across the UAE and India, organised so every client has a clear owner and a clear escalation path.
Service desk
First-line support for users — remote help, ticket triage and escalation, working to published commitments.
L2 and L3 engineers
Senior engineers for infrastructure, cloud, security and Microsoft 365 issues that need deeper expertise.
Project and field engineers
On-site deployments, migrations, networks, cabling and hardware across the UAE, with planned visits elsewhere.
Software and AI engineering
Custom software, integrations and AI automation, with engineering teams in the UAE and India.
Account management
A named account contact for each client, from first scoping call to renewals and reviews.
Finance, HR and operations
The back office that keeps contracts, invoicing, renewals and people running smoothly.
Want to see how we protect the access these teams hold? Visit our trust centre. Interested in joining them? See careers at Missan.
See your IT risk clearly — before it costs you.
The free Missan IT health check (AED 1,800 value) gives leadership a practical view of support, security, Microsoft 365, backup and continuity gaps — in one structured session.