Case study · Industrial machinery
Getting a business its own data back
Al Borj Machinery has supplied garment, upholstery and textile machinery across the Middle East and Africa since 1987. Years of their trading history sat locked inside a legacy ERP/CRM they could no longer reach into.
The client
Al Borj Machinery LLC has been trading since 1987 from Industrial Area 4 in Sharjah, supplying industrial sewing, embroidery, cutting and CAD/CAM, upholstery, finishing, laundry and automation equipment — plus needles, threads, spare parts and servicing — across the Middle East and Africa.
Missan Global supports their back-office IT: infrastructure, day-to-day support, and the longer-running projects that come with a business holding nearly four decades of records.
Trading since
1987
Sector
Garment, upholstery & textile machinery
Based in
Industrial Area 4, Sharjah
Serving
The Middle East & Africa
The work, in the client's words
"Missan IT helped create a bridge to our legacy ERP/CRM so we could reach data that was otherwise locked in the system. They extracted and validated the full historical record, then delivered it to us as a clean, verified backup. This was done promptly and we now have complete ownership of our own data, with a documented copy we can rely on going forward."
A bridge to a locked-in system
The legacy ERP/CRM held years of trading history that Al Borj could not get at. Missan built a route into it rather than accepting the data was stranded.
Extracted and validated
The full historical record was pulled out and then checked — extraction alone is not much use if nobody has verified that what came out matches what went in.
Ownership handed back
Delivered as a clean, documented backup the business holds itself. No dependency on the old vendor, and no dependency on us either.
"Missan IT manages all our back office IT. Infrastructure, support, and day-to-day troubleshooting, and the difference in response time has been noticeable. A dependable partner that understands our setup and doesn't need chasing. Highly recommended."
Mustafa Sultan
Al Borj Machinery LLC, Sharjah
Why this one matters
Legacy systems trap data, quietly. An ERP nobody can export from is a risk that only shows up the day you need the history — for an audit, a dispute, or a migration.
Extracted is not the same as verified. A dump nobody has reconciled is a false sense of security. Validation is what turns it into a record you can rely on.
The client owns the result. Documented, in their hands, readable without us. A good outcome should not create a new dependency to replace the old one.
Facing something similar?
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