Industrial Real Estate & Infrastructure, UAE
Scope
A custom web-based File Movement System that fully digitises EIC’s internal document approval workflow on top of their existing Windream ECM — replacing manual hard-copy circulation and physical stamping.
Duration
6 Months
Year
2025
The challenge
Before FMS, every internal document at EIC — approvals, NOCs, memos, contracts, invoices — had to travel as a physical hard copy between employees. Each reviewer had to receive the paper, physically stamp and sign it, and hand-carry it to the next person. The process was slow, difficult to track, prone to lost or misplaced files, offered zero audit trail, made remote and cross-branch collaboration nearly impossible, and created a heavy dependency on printing, storage and manual follow-ups.
Our solution
Missan designed and built FMS (File Movement System) — a secure, browser-based workflow platform hosted on EIC’s internal Windows VM and integrated directly with their Windream ECM backend. FMS lets any authorised employee pick a document from the Windream repository, initiate a workflow, route it through one or many approvers in sequence, digitally annotate, stamp and sign it inside the browser, and automatically archive the final signed version back into Windream — with full audit trail, email notifications and real-time status tracking. It removes paper from the approval lifecycle entirely while preserving Windream as the single source of truth.
What we delivered
Windream-Integrated Document Browser
Folder-tree interface to navigate the entire Windream ECM repository, search across documents, and preview PDFs / Word files / images directly in the browser.
Workflow Initiation & Multi-Approver Routing
Assign approvers, set instructions and deadlines, and launch workflows in one click. Track files easily with Initiated, Ongoing, and Completed views.
PDF Annotation & Digital Signing
Full-featured PDF editor (PDFTron WebViewer / PSPDFKit) for comments, highlights, redactions, digital signatures and corporate stamps — eliminating the physical stamp-and-pass workflow.
Task Inbox & Automated Email Notifications
— Personal task inbox for every approver plus automated email alerts on every assignment, comment, approval or rejection
In-App Chat & Comment Threads
Contextual chat panel attached to each workflow, with the full conversation preserved against the file for audit.
Secure Authentication & Role-Based Access
Token-based login tied to EIC's user directory, with role-aware permissions on what each user can initiate, approve or view — hosted privately inside EIC's internal network VM
Results & Outcomes
- Document approval turnaround reduced from days (hard-copy circulation) to minutes/hours.
- 100% elimination of manual stamping and paper routing for covered workflows.
- Full audit trail on every file — who initiated, who approved, when, with what comments
- Remote & cross-department collaboration unlocked — approvers no longer need to be on-site to move a file forward.
- Zero lost documents since cutover — every file lives in Windream with its workflow history attached.