How Illumin8 increased their productivity with Workflow Automation

A UK based manufacturing company uses windream for Business Process Management & DMS

Illumin8 – Blinds & Curtain is a UK Based enterprise, rich in Heritage and with Design, Style, Innovation and Service as the company’s guiding principles. Illumin8 has built up an impressive portfolio of multinational clients and local clients based in Dubai and spreading throughout the Middle East. Missan provides them with IT support and services for more than 4 years.

How they worked before

Illumin8 manufactures around 120 - 150 blinds per day and have around nine departments through which the product has to pass through before being shipped to the customers. The blind orders were printed and provided manually to each department and these worksheets printed, contain the same information & description which is not specifically important to each of those departments. Since this is a manual process and lots of worksheets had to be printed for the same order, chances of missing some sheets were high and keeping track was hard for the team. This bought in a considerable increase in the use of paper documents gradually raising the expense of papers.

The worksheet travels together with the product to each individual department. This posed a challenge to wait in a sequence until the work on that assembly has been completed. Through this method of operation, it consumed the time of production and the employees had to spend extra hours to finish the tasks for the day. Thus, the expense of manpower overtime was crushing them down.

After the installation and deployment

As a result of the deployment of the windream Module “BPM”, their processes became paperless and simpler. All departments receive the information only that they require and can work on it and once completed the orders move to next department. Not only did they save the paper expenses but also time. They have control over the orders, and it is now easy to keep a track on the status of the order, via a dashboard and which department is handling that individual order. The order which commences in the production line can be worked upon by multiple people so that each individual assembly can be completed simultaneously so that the production time breaks down, accommodating more productions. All the employees are quite happy about this, which reduced their work hours from nine hours to six hours. In fact, the management is really happy which helps them to intake more orders and generate more revenue. As far as the ROI has been estimated, they were able to make profits from the investments within a timespan of four to six months

One of the Directors at Illumin8, Mr. Shakeel, who has been with Missan for the past couple of years, is happy with the new solution we implemented. He says ” To be honest, working with Missan has been very useful. We have already found in phase one, as we have introduced this program into our main stream product line, we found benefits right away. So, while talking to Missan who had been our IT partner for many years, they came up with a solution called windream. What windream has done for us as benefits has been to start to negate the requirement for papers where we had tons. At least fifty percent of our company is already into a paperless system and over the next three months it will be hundred percent paperless “

Looking into the future

Illumin8 plans to go hundred percent paperless by their continuous optimization strategy. As they have found out a huge productivity improvement, they have started to move with the DMS which helps them to eliminate the use of papers, eventually achieving the vision of Dubai – Paperless 2021. The integration with the existing systems has being tested and the results are positive.

Authored By STES ISAC (Feb 2020)